MFFM Hiring SNAP Program Manager

MFFM SNAP Program Manager Job Announcement

Wholesome-Wave-300x199The Maine Federation of Farmers’ Markets is a statewide nonprofit founded 24 years ago to to cultivate a vibrant, sustainable farmers’ market community as a vital part of Maine’s local food network. We work with farmers, consumers, and communities to make wholesome, locally-grown foods available to all residents, to educate consumers about food resources, and to support farm viability. MFFM is currently seeking to fill the full-time position of SNAP Program Manager. The SPM will support Maine’s network of farmers’ markets with programs that accept federal SNAP benefits. The position is based in MFFM’s Pittsfield office, with regular travel to markets statewide.

Key duties and responsibilities:

  • Help farmers’ markets implement SNAP programs, including providing assistance with needs assessment, fundraising, technical training, promotion, data collection, and staff management.
  • Develop training resources for markets interested in developing or increasing SNAP capacity, including workshops, web resources, and written materials.
  • Engage in fundraising, including grant writing and direct appeal.
  • Collaborate with other MFFM staff on related work.

Required qualifications:

  • Excellent written and verbal communication skills
  • The ability to conduct public workshops and presentations
  • Strong organizational skills and the ability to meet deadlines
  • Strong technology skills, including proficiency with Microsoft Office suite, social media, and basic graphics
  • Ability to work independently and juggle multiple projects concurrently
  • Bachelor of Arts degree
  • Interest/experience with farmers’ markets, food access, and the local food network preferred
  • Current drivers’ license and regular access to own reliable vehicle

Working conditions:

  • Position is full-time (40 hrs/week) with paid holidays and health care stipend available.
  • Work is based in MFFM’s Pittsfield office, generally M-F, but with some weekends required.
  • Must be able to attend regular offsite meetings and farmers’ market site visits, with occasional overnight travel.

See a full job description below.

Please submit a letter of interest, resume, and references via email to MFFM Executive Director Leigh Hallett (director@mffm.org).

The position will remain open until filled.

This project has been funded at least in part with Federal funds from the U.S. Department of Agriculture. MFFM is an equal opportunity employer.

 


 

SNAP Program Manager Position at MFFM

Tasks/Responsibilities/Duties

SNAP Planning Process

Creating and Facilitating Partnerships:

SNAP Program Manager works with markets to identify community partners to support SNAP programs (ranging from fiscal sponsors to public service, and charitable organizations that assist with transportation, outreach, and education for low-income customers). Once partnerships are established, MFFM SNAP Program Manager is available to facilitate meetings and workshops to aid in strengthening the relationship between markets and community partners. SNAP Program Manager will attend farmers’ market meetings when necessary to facilitate planning for and implementation of an SNAP program.

In addition, the SNAP Program Manager will facilitate relationships with social service agencies such as DHHS and WIC. These relationships will be essential to successful promotion.

Registering for an FNS number:

MFFM SNAP Program Manager will assist markets, partner organizations for markets, or individual farmers looking to implement SNAP at a farmers’ market in which they participate with the USDA Food and Nutrition Service application.

Researching and Suggesting Merchant Service Providers:

MFFM SNAP Program Manager will periodically research merchant service providers and maintain a comparison of merchant service provider costs and services for markets, partner organizations, and individual farmers working to implement SNAP at farmers’ markets.

Assessing Markets’ Capacity for and Commitment to a SNAP Program:

Having a clear understanding of a market’s needs, capacity for, and commitment to SNAP program is critical for successful SNAP program implementation. MFFM SNAP Program Manager will identify any market needs and/or barriers to implementing an SNAP program, as well as assist with motivating market members’ support and involvement in an SNAP program implementation.

Grant Funding:

MFFM SNAP Program Manager will research and inform farmers’ markets and/or partner organizations of existing and upcoming grant opportunities to support and/or implement SNAP programs. SNAP Program Manager will provide assistance with grant applications for markets and partner organizations.

Hiring staff:

MFFM SNAP Program Manager will provide assistance with creating plans and procedures for hiring and managing staff as needed to operate SNAP systems at farmers’ markets. The SNAP Program manager will engage and motivate market members and partner organizations to be involved in the hiring process to ensure that the staff person is approved by the market membership, possesses the necessary skills to operate a SNAP system, and is an appropriate match with the market culture. The SNAP Program Manager may assist in the creation of the job description and participate in the interview process, as needed by the markets and partner organizations.

SNAP Program Logistics:

MFFM SNAP Program Manager will provide assistance and knowledge to markets regarding SNAP program logistics. This includes selecting the most appropriate form of currency or other tools used to facilitate SNAP transactions through centralized EBT terminals at the market, as well as developing the details of an incentive program, if applicable, based on the markets’ available funds to support incentives. The MFFM SNAP Program Manager will also provide markets with a suggested checklist of tasks necessary for SNAP implementation, as well as a list of supplies.

SNAP Program Implementation

Technical Training:

MFFM SNAP Program Manager will offer technical training to farmers’ markets with existing SNAP programs and farmers’ markets implementing new SNAP programs. Technical training will include how to set up and use the terminal, whether it is wired, wireless, or through a smart-device, best accounting practices, vendor reimbursement processes, data collection, and data reporting/sharing.

Promotion:

MFFM SNAP Program Manager will provide existing promotional material templates for SNAP programs and will assist farmers’ markets/partner organizations with personalizing templates or creating other promotional materials for distribution within the markets’ communities. MFFM SNAP Program Manager will provide markets/partner organizations with ideas for sites at which to display promotional materials, including but not limited to, appropriate social service offices, housing authorities, businesses, and town facilities.

In addition, the SNAP Program Manager can assist with other promotion and communication efforts, including but not limited to creating and distributing press releases, speaking with the media, and communicating with organizations and businesses. The SNAP Program Manager will also promote markets’ SNAP program on MFFM’s social media platforms.

Creating Fundraising Strategies for SNAP Program Sustainability:

The SNAP Program Manager will work with farmers’ markets with existing SNAP programs, as well as farmers’ markets that are implementing new SNAP programs, to identify the most appropriate fundraising strategies for the farmers’ markets and their communities and develop multi-year plans to increase revenue streams and wean markets off of grant funding. Revenue streams may include: annual fundraising events such as a farm-to-table dinner; one-time fundraising events such as hosting a BikeMaine luncheon; farmers’ market merchandise such as tote bags or bumper stickers; Friends of the Market Campaigns; sponsorships from local businesses and/or healthcare organizations.

In addition, the SNAP Program Manager will provide resources or fundraising request templates, i.e. a donation request letter, to markets and partner organizations that plan to approach local businesses and/or healthcare organizations for sponsorships.

Data Collection and Reporting:

MFFM SNAP Program Manager will provide markets and partner organizations with best practices for data collection and assist markets with data collection and reporting for DVCP programs. In addition, the SNAP Program Manager will maintain a database of SNAP program data from all participating markets around the state. This data will be shared with the Maine Local Foods Access Network. The SNAP Program Manager will also develop a market analysis tool to further evaluate market SNAP programming.

Management of SNAP Staff:

SNAP Program Manager will share best practices from markets with existing SNAP programs for staff management and assist markets managing their own staff in developing plans to ensure that benchmarks, fundraising goals, and any other responsibilities of the market staff person are being met. This may include helping markets research accounting/payroll procedures and responsibilities when employing staff, if the market has never employed staff before. 

Maximizing Use of the Market “Info Booth”:

SNAP Program Manager will work with markets and partner organizations to identify and utilize the full potential of market information booths. Information booths are generally where a SNAP program is housed at farmers’ markets,  and they present numerous promotional and revenue generating opportunities for markets. Information booths provide a space to implement fundraising strategies to support SNAP programs such as merchandise, raffles, and donations. The information booth can provide general promotional information about the market, market vendors, and partnering organizations.  The information booth also provides a place for the market to offer gift certificates.

Technology and Information Sharing:

MFFM SNAP Program Manager will serve as a reliable source of information about any new advances in SNAP technology. SNAP Program Manager will provide updates and information to help markets and partner organizations remain aware of changes in SNAP best practices and implement any necessary changes in SNAP programs.

Other Responsibilities

Maine Local Foods Access Network

MFFM SNAP Program Manager will join and attend meetings for the Maine Local Foods Access Network, a statewide collaborative of farmers, farmers’ markets’ representatives, partner organizations, and other stakeholders. The SNAP Program Manager will assist the network with collecting SNAP program data and applications for large grants to support SNAP programs.

SNAP at Farmers’ Markets Manual

MFFM SNAP Program Manager will create an updated how-to manual for farmers’ markets and partner organizations interested in implementing SNAP programs. This manual will build upon and update information found in numerous other manuals, all of which were created at least 5 years ago. In addition to providing how-to information regarding planning, implementation, and sustainability, this manual will also include case studies from Maine farmers’ markets with existing SNAP programs.

Low-Income Friendly Farmers’ Markets Workshops

SNAP Program Manager will organize and host workshops for farmers’ markets’ members/vendors and partner organizations which provide resources on how to implement SNAP programs, promote existing programs, develop incentive programs, and plan for sustainability.

Public Outreach

The SNAP Program Manager will seek opportunities to share information about SNAP services at FMs with the general public at venues such as the Maine Department of Agriculture, Conservation, and Forestry’s annual Agricultural Trades Show, through the media, and through other public venues whenever possible.

 

 

MFFM is an equal opportunity employer.