These workshops would not be possible without the generous support of American National/ Farm Family Insurance.
Conflict Recognition and Strategies
Session 1 – 9:00 AM Piscataquis Room
In this 50-minute session, we’ll present some information about conflict: why it happens, how it relates to personal needs, and why so many people avoid it. Conflict represents an “incompatibility” of ideas, or needs, or strategies. We’ll discuss the types of conflicts that can be inherent in groups, and strategies for self and group management. Participants will be encouraged to develop skills and have opportunities to practice addressing potential or current conflicts. These are helpful skills if you are in the middle of a conflict, are a witness to a conflict, or have a sense of something brewing. The presenters will also share resources for help in mediating a conflict if that is a desired strategy.
Karen Groat, Director, Family and Community Mediation
Leslie Forstadt, Human Development Specialist, University of Maine Cooperative Extension
Contracts – An attorney’s perspective
Session 4 – 3:00 PM Washington/York Room
Does your market have contracts with a town, property owner, local nonprofit partners? Do you understand the full stipulations of what your market is signing on to? If your market doesn’t have any written agreements, should it? How can markets and vendors manage risk and minimize potential liability? These questions, and more, will be explored in this session. Attorneys from Rudman Winchell in Bangor will share their knowledge on this topic and evaluate some real contracts submitted by markets.
Stephen Wagner, Rudman Winchell
Katelynn Ronan, Rudman Winchell
Farmers Market Metrics – Data collection tools for markets of all sizes
Session 4 – 3:00 PM Sagadahoc Room
The Farmers Market Coalition (FMC) worked with market and research partners to develop a complete evaluation & data communication system for farmers markets, known as Farmers Market Metrics (FMMetrics). FMMetrics is driven by the need for efficient farmers market management tools, that can also serve to streamline grant reporting. The scalable and customizable system is intended to maximize the utility of, and build upon data already collected by market management, while facilitating the communication of market impacts to customers, vendors, funders and other stakeholders. Join Dar Wolnik of the FMC to learn more about this tool and how it could work for your market.
Darlene Wolnik, Farmers Market Coalition
Food Safety Best Practices & Hemp/CBD Overview
Session 1 – 9:00 AM Washington/York Room
Ronda Stone from the Maine Department of Agriculture, Conservation, and Forestry (Quality Assurance and Regulations) will talk about ways to keep Maine’s Farmers’ Markets strong by focusing on consumer confidence. Consumers want to be sure that foods purchased from the markets are safe and presented honestly. Market food safety practices, licensing, food sovereignty and FSMA will be the key topics of discussion. Ronda will also discuss regulations around the sale of hemp and CBD products at farmers’ markets.
Ronda Stone, Consumer Protection Inspector, Maine Department of Agriculture, Conservation and Forestry
Gleaning Initiatives at Farmers’ Market
Session 2 – 10:10 AM Piscataquis Room
A grassroots movement of volunteers, service agencies and farmers have mobilized in the fight against food insecurity in Maine through gleaning. In this session, learn from some of the key organizers in Maine on how your market can participate in gleaning efforts to help address hunger in your community.
Kelly Davis, Merrymeeting Gleaners & Maine Gleaning Network
Kate Garland, UMaine Cooperative Extension
Tom Roberts, Snakeroot Farm & Unity, Pittsfield, Waterville, Orono Farmers’ Markets
Keeping the Peace at Market – Deescalation strategies for challenging customers/people.
Session 3 – 2:00 PM Piscataquis Room
People experiencing mental illness. Disgruntled customers. Potential thieves. How do we handle stressful, and potentially threatening situations at market? If we want our markets to be open and welcoming to all, then vendors must know how to manage people of all types. This session will focus on de-escalation strategies, anti-bias training, and best practices to manage stressful situations involving people at market. Jonathan Alexis, Training Coordinator for Security at MaineGeneral, will share strategies and tactics used at the hospital. Bring your questions and the scenarios you’ve experienced for this engaging training session.
Jonathan Alexis, MaineGeneral Hospital
Keynote – Risk Management for Farmers Market Leaders
12:00 PM Washington/York Room
Vendor Records, Legacy Binders, Historical Documents, Business Records, Safety Checklists, and Incident Reports are all examples of documents that markets should maintain, according to the Farmers Market Legal Toolkit. This presentation will walk market leaders through the Toolkit and lead discussions on the legal issues around governance, SNAP, and general risk issues of markets. Please come prepared to share your own systems and ongoing challenges.
Presented by Darlene Wolnik, Farmers Market Coalition
Low-income Food Access Models for Any Market
Session 2 – 10:10 AM Sagadahoc Room
Farmers are very interested in the business of feeding people. Yet, not every person has equitable access to farmers’ market foods. This session will feature 3 different models for welcoming people with low-incomes to your market. You’ll find that there are creative options out there for markets of all sizes.
Amy Sinclair, Yarmouth Farmers’ Market
Dan Sortwell, Bath Farmers’ Market
Emily Buswell, Maine Federation of Farmers’ Markets
Maine Harvest Bucks 101 – Overview and Strategies for Markets
Session 4 – 3:00 PM Piscataquis Room
Maine Harvest Bucks is a nutrition incentives program that provides bonus matching dollars to purchase fruits and vegetables for shoppers who buy food with SNAP/EBT (food stamps). This session provides an overview of how to implement Maine Harvest Bucks at a farmers’ market. MFFM will provide examples of how markets across the state are operating the program to attract new customers, increase their sales, and help feed people experiencing food insecurity in Maine.
Emily Buswell, Maine Federation of Farmers’ Markets
Marketing Strategies – Attract new shoppers and keep them coming back!
Session 2 – 10:10 AM Washington/York Room
Beyond the press releases, social media pages, e-newsletter and the like, what else can be done to attract new shoppers? This session brings some fresh ideas into the mix from different parts of Maine. Three different strategies will be covered: 1) Learn how Bangor-area farmers’ markets partnered with a major employer to attract new shoppers, 2) how the Kennebunk FM used market funds to hire a market manager to boost the market’s presence and increase promotion to tourists, and 3) how with some simple advanced planning, your market can be hosting themed weeks that bring in new energy and create opportunities for cross-promotion with community partners.
Steven Price – Kennebunk Farmers’ Market
Art Kelly – Kelly Orchards, Kennebunk Farmers’ Market
Arielle Bywater – Pica Design LLC
Jimmy DeBiasi – Maine Federation of Farmers’ Markets
Partnerships for success
Session 1 – 9:00 AM Sagadahoc Room
Behind every farmers’ market is a community partnership – whether it’s for volunteers, financial sponsorship, access to property, fiscal sponsorship, entertainment or promotions. Partnerships, with your local town office, hospital, community nonprofit or school, can leverage a lot of good for your market and the surrounding community. This session will showcase some successful institutional partnerships from a few markets in Maine. See how markets and local partners work together to further each others’ mission and support thriving farmers’ markets. Staff from MaineGeneral will also give advice on best practices for approaching institutional partners.
Clayton Carter, Failbetter Farm, Orono & Bangor Farmers’ Markets
Shelley Goraj, MaineGeneral
Deena Parks, Chops Ahoy Farm, Presque Isle Farmers’ Market,
Point of Sale (POS) Options and Opportunities in the Digital Age
Session 1 – 9:00 AM ROOM = TBA
You can download a smartphone app and start processing credit card transactions on your “phone” in under 20 minutes. That’s just the tip of the iceberg in the value of these programs for capturing valuable sales and customer data for your farm enterprise. In this session, we’ll hear from a few farmers on how they use their POS apps to conduct transactions, track sales, engage their customers, and plan for growth. Cybersecurity concerns and risk management best practices will be shared.
Abby Sadauckas, Apple Creek Farm
Kelby Young, Olde Haven Farm
Brittany Hopkins, Wise Acres Farm
Greg Warren, Warren Associates & Insurance Solutions
John Heller, American National Insurance
Sustainability at farmers’ markets -Round-table discussion
Session 3 – 2:00 PM Washington/York Room
What’s the deal with compostable plastic bags? How do we reduce single-use plastic at markets? How do our markets better reflect the environmental values that so many of us hold? This round-table discussion is for inspired vendors and community members to share our ideas, questions and concerns as we work to make Maine’s farmers’ markets more sustainable. Staff from the Natural Resources Council of Maine will share their knowledge during the round-table.
Round-table support from:
Chrissy Adamowicz, Sustainable Maine Outreach Coordinator, Natural Resources Council of Maine
Working together as a cooperative team
Session 3 – 2:00 PM Sagadahoc Room
By working together, we can lighten the load, share decision making, increase our sales and have fun! Through this interactive workshop, you can work with your market team or individually to look at ways that you can develop effective cooperative structures that are participatory and efficient. We will look at ways you can cooperate within your market and cooperate together with markets in your area or county. You will walk away with a plan that you can bring back to your market to increase cooperation and clarity around your organizational structure.
Hosted by Jonah Fertig-Burd, Cooperative Development Institute